ISO 9001:2015

ISO 9001 Quality Management Systems registration provides a set of uniform requirements for a quality management system. A number of quality management principles including a strong customer focus, support of top management, the process approach and continual improvement form the basis for the standard.

The newly revised ISO 9001:2015 responds to the latest market developments, and is more compatible with other management systems, such as ISO 14001, ISO 45001, thanks to an updated, higher-level structure.

ISO 9001:2015 comes with a bunch of new terms. This is partly in recognition of the fact that many organizations no longer sell widgets – they sell services, and some terms in past versions of ISO 9001 were confusing. In addition, some of these changes in terminology are indicative of wider changes that are quite significant. These new and altered terms should lead to improved awareness and general understanding of ISO 9001.

The revision of ISO 9001:2015 introduces a new 10 clause structure, many new requirements and many terms. Users will need to take into consideration that changes may be necessary to their QMS

Clause Layout

ISO 9001:2015 Version

4 Context of the Organization

5 Leadership

6 Planning

7 Support

8 Operation

9 Performance Evaluation

10 Improvement

The key focuses of the ISO 9001:2015 revision were to enhance clarity and compatibility with other management system standards.

The benefits identified for the ISO 9001:2015 edition:

  • Provides clarity
  • Enhanced leadership involvement in the management system
  • Risk-based thinking
  • Simplified language, common structure and terms
  • Aligning QMS policy and objectives with the strategy of the organization

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